Usability testing pricing
Product analytics plans
Team
$333 /mo
(billed annually)
Robust tool set for small to medium-sized teams
120 panel credits/yr
120 invites/yr to test with your own users
UX Diagnostics
36 Highlight reels/yr
2 total seats
Enterprise
$1,667 /mo
(billed annually)
Advanced tool set for large firms with diverse testing needs
360 panel credits/yr
Unlimited testing with your own users
Up to 16 multi-choice screeners
Video transcripts
Unlimited highlight reels
5 total seats
Unlimited
$3,333 /mo
(billed annually)
Comprehensive solution for organizations testing at scale
All Enterprise level testing features
Unlimited panel credits
Unlimited tests
Unlimited seats
Early access to new features
Agency
Custom /mo
(billed annually)
Flexible and secure solution for agencies to test for clients
Manage testing licenses for all your clients
Keep each client's test data & billing separate
Seamlessly switch between client dashboards
Gate access to each client's data for different users
Unlimited seats
0-4,000 monthly sessions
$300 /mo
(billed annually)
For individuals looking to get started with product analytics
4,001 - 15,000 monthly sessions
$650 /mo
(billed annually)
Robust tool for small to medium-sized teams
15,001 - 40,000 monthly sessions
$2,000 /mo
(billed annually)
Robust tool for medium to large-size teams
40,000+ monthly sessions
Custom pricing
An exclusive solution for large-scale product analytics
Agency
Custom pricing
Unique solution for an agency to manage multiple client sites
Full Plan Comparison
Features you get access to
| Features | Team | Enterprise | Unlimited |
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| Unmoderated testing |
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| Moderated testing | Paid add-on | Paid add-on | Paid add-on |
| Test on desktop & mobile |
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| Test websites, apps & prototypes |
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| Impression testing |
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| Video length options | 20/30 min | 20/30/45/60 min | 20/30/45/60 min |
| Yearly panel credits | 120 credits | 360 credits | Unlimited |
| Test with your own users | 10 invites | Unlimited | Unlimited |
| Additional credit purchasing | $35/ea | $25/ea | N/A |
| Credit rollover |
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| Demographic filtering | All basic | Advanced | Advanced |
| Verbal & technical screeners |
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| Multi-choice screener surveys | 1 question per test | Up to 16 per test | Up to 16 per test |
| Custom panel onboarding |
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| Custom NDA upload |
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| Narrated session videos |
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| Post-test survey length | 4 per test | Up to 16 per test | Up to 16 per test |
| Post-test survey question types | All types | All types | All types |
| Overall usability scores | SUS scores | All scoring models | All scoring models |
| Task usability scores |
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| Task completion rates |
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| Task duration times |
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| Ux Crowd |
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| Video transcription |
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| Multi-member login | 2 seats | 5 seats | Unlimited seats |
| Additional seat purchasing | $100/ mo per seat | $300/ mo per seat | N/A |
| Video annotations | Unlimited | Unlimited | Unlimited |
| Highlight reels | 36/yr | Unlimited | Unlimited |
| Ux Sprint |
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| Data storage | Unlimited | Unlimited | Unlimited |
| Data export |
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